Terms of service

Welcome to Novelle Aura.shop. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Novelle Aura.shop provides jewelry and related accessories for customers across Pakistan. All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

Customers are responsible for providing accurate and complete information when placing orders. We reserve the right to cancel or refuse any order if fraudulent, inaccurate, or suspicious information is detected. Prices are listed in Pakistani Rupees (PKR) unless otherwise stated and may be updated without notice.

Orders will be processed and shipped within the estimated time mentioned on our website. Delivery times may vary depending on location, courier services, weather conditions, or other circumstances beyond our control. We are not liable for delays caused by third-party shipping providers.

We offer a 24-hour return and refund policy for eligible products. Customers must contact us within 24 hours of receiving their order to request a return or refund. Returned items must be unused, unworn, and in their original condition and packaging.

All content on this website, including images, logos, product descriptions, designs, and text, is the property of Novelle Aura.shop and may not be copied, reproduced, or distributed without written permission.

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate; however, we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

To the fullest extent permitted by applicable law, Novelle Aura.shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

By using this website, you agree to comply with all applicable laws and regulations of Pakistan. Any disputes arising from the use of this website shall be governed by the laws of Pakistan.

For questions regarding these Terms of Service, please contact us:

Store Name: Novelle Aura.shop
Email:  ch0561587@gmail.com

WhatsApp: + 03191560724
Country: Pakistan